Effective 9 September 2026
Online services only
RohitAI does not currently accept physical-product orders. All services and content are delivered online; physical shipping, shipping fees and postal returns do not apply.
Online meetings
Meetings take place at the date, time, timezone and duration shown when you book. The booking workflow and email provide confirmation and joining details. Check these details before the meeting and contact support if they are missing. Any payment required for a meeting is disclosed before booking.
Consulting projects
Consulting is priced by written quotation. Before paid work starts, the proposal or contract sets out the scope, milestones, deliverables, fees, currency, applicable taxes, payment schedule and delivery dates. Deliverables are shared electronically using the agreed project channels. Changes to scope or dates are agreed with you; sending an enquiry does not create a charge.
Missing or delayed delivery
Contact support@rohitai.com or use https://rohitai.com/contact with the booking, invoice or account reference if confirmation, access or an agreed deliverable is missing. We acknowledge requests within 48 hours and explain the next steps. The refund and cancellation policies apply, including remedies for services not supplied as agreed.
Contact
General questions: support@rohitai.com. Grievance officer: support@rohitai.com (Rohit Ramachandran).
For business details and phone support, visit the Contact page.
Account holders can also use the privacy center.