Cancellation policy

How to cancel

Use the cancellation controls in your booking confirmation or account where available, or contact support@rohitai.com or use https://rohitai.com/contact. Include the booking, invoice, project, or subscription reference. We record your request and explain its effective date and any refund outcome. Do not assume deleting an account or cancelling a payment method cancels a service.

Meetings

Your booking confirmation states the timezone and cancellation or rescheduling deadline. The current free Consultancy discussion booking allows self-service cancellation and rescheduling at least 12 hours before its start. For a late request, contact support; a new slot is subject to availability.

Any paid meeting must show its own cancellation deadline and refund terms before payment. Check those terms before booking. A change of slot does not create an additional payment unless a different service or price is clearly offered and accepted.

Consulting projects

A project may be paused or terminated only under its signed scope. The parties remain responsible for accepted work, earned fees, approved expenses, return or deletion of confidential materials, outstanding invoices, deliverable handover, and any notice or termination charge stated there. Cancelling a payment instruction does not by itself terminate a project obligation.

Subscriptions and digital access

Subscription cancellation stops renewal at the effective date shown before confirmation. Unless the product states immediate termination or law requires it, access continues through the paid period. One-time digital purchases do not have a recurring service to cancel; withdrawal and refunds are governed by the refund policy and applicable law.

RohitAI cancellation

If RohitAI cannot provide a meeting or service, we contact you with an available reschedule, an appropriate refund for the unprovided portion, or the outcome required by your project contract and law. We may also suspend or end a service for material breach, non-payment, misuse, or legal requirements while preserving applicable rights and earned or unearned fee distinctions.

Contact

General questions: support@rohitai.com. Grievance officer: support@rohitai.com (Rohit Ramachandran).

For business details and phone support, visit the Contact page.

Account holders can also use the privacy center.